Why sound does not work in the browser

By | 10.12.2018



Why sound does not work in the browser

Regardless of the type of browser users may encounter with the situation when the sound disappears when working with web pages. This problem has its own reasons, and all of them are solved by simple actions.

If you have any such trouble, do not rush to contact the service center and try to fix the problem.

Check in the first place

Perhaps the problem that provokes the lack of sound, slight, and it is not in Internet Explorer.

Pay attention to the following points:

  • check you have not muted the speakers, maybe the regulator is set at minimum, no food or column is out of order;
  • in the system tray look for the speaker icon, it should not be crossed, set the slider to adjust the volume to a proper level;

    Почему не работает звук в браузере

  • if the previous points did not help, try restarting your computer, sometimes a fresh start allows the operating system to work.

Settings for browsers

In the process, other programs can change the browser setting and thus to provoke any problem. To solve the problem with sound you can try to make reset the Internet browser.

Attention! Depending on the browser resetting can delete all of the pinned tabs, extensions, themes, saved passwords and other information.

Reset settings in Google Chrome:

  1. in the upper right corner of the browser, click menu.
  2. select «Settings»;

    Почему не работает звук в браузере

  3. the bottom of the page, find «Show advanced settings» and click it;

    Почему не работает звук в браузере

  4. in the section «Reset settings,» click on the button and confirm the operation;

    Почему не работает звук в браузере

  5. Reset settings in Yandex browser:
  6. on the top bar, click «setting browser Yandex»;
  7. in the window that appears click «Settings»;

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  8. the bottom of the page click on «Show advanced settings»;

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  9. in the section «Reset settings,» click on the corresponding button and confirm the operation.

    Почему не работает звук в браузере

Reset settings in Mozilla:

  1. click on the button «Open menu»;
  2. in the window that appears click on the sign «?»;

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  3. in the menu select first item «Firefox help»;

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  4. on the automatically opened tab, click on the «refresh Firefox» and confirm the action.

    Почему не работает звук в браузере

Reset settings in Opera browser:

  1. open Explorer, click on the button «Opera»;
  2. click «About»;

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  3. in the opened tab, copy the address from the string «Profile»;

    Почему не работает звук в браузере

  4. completely close the browser Opera;
  5. on your computer, open Windows Explorer, paste the copied text into the address field and press Enter;

    Почему не работает звук в браузере

  6. delete all the files in the opened folder.

    Почему не работает звук в браузере

Sound driver

Very often, sound problems can be related to incorrect operation of the software responsible for playing back audio.

In order to solve the problem with the sound card driver, there are two ways:

  1. download the software from the manufacturer’s website of your sound card and run the installation (you can also use the installation disk with the driver supplied with sound card);
  2. use automatic update driver through «device Manager»;

Consider the second method using an automatic driver update sound card.

For Windows XP:

  1. click the «start» button, then «control Panel»;

    Почему не работает звук в браузере

  2. switch to classic view using the button «Switch to classic view» (if necessary);

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  3. select the icon «System»;

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  4. in the opened window select the tab «Equipment»;

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  5. go to «device Manager»;
  6. then select «Sound, video, audio»;
  7. in the ensuing window, click the right mouse button on the device and click «Update drivers».

    Почему не работает звук в браузере

For Windows 7/Vista:

  1. click «start» then «control Panel»;
  2. in the menu, select «Hardware and sound»;
  3. at the top left, find «device Manager» and click on it with the left mouse button;
  4. then select «Sound, video, audio»;
  5. in the ensuing window, click the right mouse button on the device and click «Update drivers».

For Windows 8 and 10:

  1. go to «Search» and type «device Manager»;

    Почему не работает звук в браузере

  2. select «Sound, video and game controllers»;
  3. in the ensuing window, click the right mouse button on device and choose «update driver software».

    Почему не работает звук в браузере

If the sound is there, but not enough.

When playing audio or video files via the web browser the sound may be distorted, to stop and to keep up with the video. This is due in most cases to the instability of the Internet connection.

Consider the basic causes of the violation of the correct operation of the Internet connection:

  • the fault in the equipment of the provider;
  • incorrect configuration of the router or modem;
  • big load on a wireless connection;
  • working near a microwave oven or a radio.

Important! Check whether you set the access password to your wi-fi network, maybe someone uses it without your knowledge, which can significantly reduce the speed of the Internet connection.

In addition, there may be other reasons, because of which the sound in the browser is bad:

  1. low settings with hardware that do not meet modern requirements;
  2. software infected with a virus that disrupted the operation of the entire system;
  3. the cache browser is full;
  4. in Internet Explorer, open a large number of active tabs, load the system.

Video: No sound Google Chrome solution

What to do if sound does not work in the browser

If you sound does not work in the browser Google chrome or any other browser, but the computer plays audio fine, help to cope with the problem can some practical advice.

Clearing the cache

Filled the cache of the Internet browser can greatly reduce browser performance and thereby to slow down the audio playback.

Consider the way clearing the cache that is suitable for all popular browsers:

  1. go to Internet Explorer;
  2. hold down the Ctrl + Shift + Del;
  3. in the window that appears, use the «Clear history».

    Почему не работает звук в браузере

Disable Flash module

In many browsers, the default plug-in Shockwave Flash, with additional installation of Adobe Flash Player can cause conflicts. To solve this problem, you need to disable this module.

Disabling the module in Google Chrome:

  1. in the address bar of the browser Voditsa://plugins and press Enter;

    Почему не работает звук в браузере

  2. from the menu disable plug-in Shockwave Flash;

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  3. restart the browser.

Disabling the Yandex browser and Opera:

  • in the address bar of the browser type in browser://plugins/ and press Enter;

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  • from the menu disable plug-in Shockwave Flash;

    Почему не работает звук в браузере

  • restart the browser.

Disabling in Mozilla:

  • go to browser and press Ctrl + Shift + A;
  • from the menu disable plug-in Shockwave Flash;
  • restart the browser.

Extension

Extension is a program that complements the functionality of browsers. Usually browsers without extensions, but in use you could install a program that is able to mute only certain or all web pages.

Почему не работает звук в браузере

Check in your Internet Explorer, installed extensions and make sure they do not block sound.

Flash Player

Sometimes because of improper operation of the program AdobeFlashPlayer may have problems with no audio in the browser. New installation this utility can help in solving the trouble.

Reinstall AdobeFlash Player:

  • completely uninstall AdobeFlash Player computer.
  • visit the official Adobe website and download the latest version;
  • install the utility and restart the computer.

    Почему не работает звук в браузере

These councils, in most cases, help Troubleshooting the lack of sound at work in any of the existing browsers. All recommendations are simple to implement and does not require any special knowledge.

If in your case the described solution does not help, then most likely the problem is hardware, and you may need to contact the service center.




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