What to do if sound does not work on windows 8

By | 10.12.2018



What to do if sound does not work on a windows 8 computer

The situation when the sound disappears the computer, running under the operating system Windows 8, occurs quite often. The reasons could be several. Let’s consider in detail all possible causes and ways to eliminate them.

Test equipment

Not depending on the version of the operating system, in the absence of reverberation, you should first verify that the plug, it should be tightly accommodated in the slot.

Что делать, если не работает звук на компьютере windows 8

In the standard sukarara provides audio output port green, line, the blue output and output for connection of a microphone pink. Plug need to plug in the audio Jack of the green.

If the plug is connected properly, the faulty can be the speakers: connect the speakers and all will become clear.

The reason for the missing sound sometimes banal: turned down the volume or disabled entirely.

Что делать, если не работает звук на компьютере windows 8

To resolve this issue, click on the speaker image in the task pane and select the appropriate volume level.

On some tablets or laptop can be the external volume control. In this case, you need to check it.

Note: each player has its own volume control and if it is set to low, the sound will not.

Check the sound card

If the test equipment did not resolve the problem, you should check the operation of your audio card.

With this purpose, you need to:

  • double-click on the icon «my computer» on the desktop;
  • on the hardware tab to go to the device Manager in «sound, video and game controllers»;
  • find the sound card.

Next, using the context menu, select «properties» -> «General» -> «condition» (should be «working fine»).

Run any audio file saved in the computer with a wav extension (this extension, as the other audio files may not be installed codecs). If the sound is, it means sound card is working fine.

Another reason to disable in BIOS integrated motherboard audio card: log in to base system I/o and make sure that option built-in sound card «High Definition Audio».

Troubleshooter the Microsoft Fixit Audio Playback Run

Microsoft Fixit is a set of specialized tools for automatic Troubleshooting in the operating system. They find and eliminate in automatic mode some problems.

Microsoft Fixit Audio Playback Run diagnose and correct typical errors that occur in the process of working audio devices.

To use this method, you must:

  • to download the reporting tool from the official Microsoft website and install it;
  • run the downloaded utility and press «accept»;

Что делать, если не работает звук на компьютере windows 8

  • select the desired item;

Что делать, если не работает звук на компьютере windows 8

  • to choose a program from the list;

    Что делать, если не работает звук на компьютере windows 8

Microsoft Fixit, no problems found.

Что делать, если не работает звук на компьютере windows 8

Update drivers

One of the most common reasons for the lack of feedback is an obsolete or malfunctioning drivers. If you have recently updated or perestanavlivat OS, perhaps the audio driver is for the previous version. That is why very often the sound does not work on windows 8.

«Firewood» is damaged due to power failures or in cases of infestation of malicious software codes. Typically, the OS updates the audio driver automatically, however, if not, you will need to download and install the latest driver manually.

To install the utility in three ways:

  1. using update windose;
  2. installation with attached to a PC or laptop drive.
  3. separate download and install from the manufacturer’s website.

Video: what to do if there is no sound

Automatically using the Windows Update service

Windows Update is a service provided by Microsoft to update the operating system and its components.

To search for the required updates, go to:

  • «control panel»;
  • «system and security»;
  • «update center Windows».

    Что делать, если не работает звук на компьютере windows 8

To download and upgrade driver

If the operating system cannot find the required driver and they didn’t come with (or are outdated), they should be found on the website of the manufacturer, usually in sections of technical support.

To find the desired program should:

  • to determine the model name and manufacturer or number of your sound card;
  • then on the website to find contacts suppliers of equipment and software;
  • at the final stage from the manufacturer’s website download the latest driver for your sucoplate;
  • if you found a new version of «wood», follow the instructions for its installation, specified on the web site.

Many utilities are installed in automatic mode: just after the download double click on downloaded file – it installs itself on your computer.

If not, you’ll need to do the following:

  • log in with administrator rights;
  • open device Manager;

    Что делать, если не работает звук на компьютере windows 8

  • next, you need to enter the password from the administrator account and confirm the selection;
  • locate equipment that requires updates and double click it;

    Что делать, если не работает звук на компьютере windows 8

  • click the tab «driver»;

    Что делать, если не работает звук на компьютере windows 8

  • click «update» -> «find and install drivers manually».

    Что делать, если не работает звук на компьютере windows 8

Important! To download the drivers it should from the official websites of manufacturers. Generally, it’s free. If you do not find the utility in sections of the portal, it is strongly recommended to look for it on third-party resources, such as forums, blogs, etc.

On such sites you can often stumble on a virus, some offer to enter a phone number for identification and unpacking the archive, the other to pay a certain fee. The virus can be picked up often and find such sites, just what we need – no.

Virtually all manufacturers of digital equipment, whose products presented on the shelves of our country are the support point to the portals room of the «hot line». Call the call center. Even if the necessary software is not on the website, they will send them to you via e-mail.

The Windows Audio service is started

Another way to quickly solve the problem with the echo.

To do this you need to perform the following steps.

  1. press the «start» button in the lower left of the monitor;
  2. next «run», in command line enter «services.msc» without quotes and click «OK»;

    Что делать, если не работает звук на компьютере windows 8

  3. in the opened window looking for the Windows Audio service on extended or standard tab.

    Что делать, если не работает звук на компьютере windows 8

  4. must be set the startup type to «auto» -> button «start» -> «apply».

If you did everything correctly, everything should look like the picture below.

Not working the sound in the headphones on Windows 8

In some cases, the sound does not play only in the headphones.

In the event of such befits, first and foremost:

  • to check up correctness of connection. You need to connect the earphones to the jacks green type «Jack» (usually near the nest painted headphone icon);
  • next, include the audio file and proceed to check: in the bottom right corner of the screen and click on the speaker image and select «playback devices»;
  • make sure that the picture of «dynamics» put a green tick. Otherwise, click on speakers, right-click and use the default.

    Что делать, если не работает звук на компьютере windows 8

Now select:

  • «dynamics»;
  • «configure»;
  • «stereo»;
  • «verification». You should hear the sound from the on screen display channel;

    Что делать, если не работает звук на компьютере windows 8

  • click «next»;
  • in the section «full range speakers» put a check in the «left and right front».

    Что делать, если не работает звук на компьютере windows 8

The speakers on the right shows the timeline. If you are playing it is not filled, then something is wrong, if filled, and not hear anything, check the volume level.

When the volume is set, the gauge fills and sound no, the reason is malfunction of the headphones. This happens also in the case when a headphone is not inserted in the socket.

Conflicts with headphones devices that support the HDA controller. If the device Manager displays the controller, you must uninstall it and restart your PC or laptop.

As you can see, nothing complicated. To summarize: if you sound does not work on windows 8, check the equipment connections and the condition of svyatosti. If the cause is not eliminated, updated firewood, fix the problem with the Windows Audio service.

Now you know what to do when there is no sound on your PC or laptop. If you know other ways, if you have something to add, feel free to leave comments.

Read our following materials, where you’ll find no less detailed and useful guidelines for working with digital devices.




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