the New Surface 2 and Surface Pro 2 suffering from overheating and screen dimming

By | 10.12.2018



The new Surface 2 and Surface Pro 2 suffering from overheating and screen dimming

Frustrated owners of tablets Microsoft Surface 2 and Surface Pro 2 have reported overheating of the device during games or performing multiple tasks simultaneously. The result of this problem is to decrease the display illumination to such an extent that the device becomes unusable.

A Microsoft representative said that the company is aware of the issue and working on a fix that will be available together with the next set of updates for Windows.

«The screens on the Surface may darken when the temperature rises from the intense activities of the CPU during games, for example. Obviously, this should not happen. We are working on a fix that will remove this unnecessary dimming of the display. Run repair is planned along with the upcoming service pack through Windows Update. Until then, just let the tablet cool down for about one minute to return to previous brightness levels.», said a Microsoft representative.

Surface 2 and Surface Pro 2 was released recently with the hope to compensate for the low sales of the previous generation. There is no doubt that the new device has received quite a lot of necessary improvements, but Microsoft remains a lot of work. He remains hopeful that the company will release a new update in the near future and consumers will be able to continue normally to use their tablets.

: Geeky Gadgets




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