no Windows 8.1 in the Windows Store and other problems when you upgrade

By | 09.12.2018

No Windows 8.1 in the Windows Store and other problems when upgrading

Want to upgrade to Windows 8.1 but the Windows Store can not see this update? Getting errors when installing? Or the update gets stuck at some point during the installation? Although Microsoft tried to predict all the errors and other problems are always inevitable, especially when the software you want to install millions of users.

If you are using Windows 8 or Windows RT and you have any problems finding the update in the Windows Store, you probably need to install update KB2871389. To find out whether you have this update: go to «control Panel», click «System and security» and then choose «Windows update». Next, try to find the update in the update history.

You can also visit this page on the Microsoft web site to download the update, which prepares the system for a successful upgrade to Windows 8.1 or Windows RT 8.1. (On the web page you will also find the necessary instructions).

If you have update KB2871389, but you still can’t see Windows 8.1 in the Windows Store, try to get him to show you the update. To do this, open Internet Explorer and click on this link: ms-windows-store:WindowsUpgrade (I helped it). Now Microsoft servers are under heavy load, so if you get an error message, just be patient and keep trying.

If the download gets stuck on 20%, 70% or 90%, for example, I would recommend you to try to install later, because, again, Microsoft servers under heavy load and this problem occurs, most likely, for this reason.

If you try to update you get the error code 0x80070057, 0x80070004 0x4000D, the problem is probably related that you have installed antivirus or other security software. Try to disable or uninstall your antivirus to solve the issue.

To resolve the error message «failed to update to Windows 8.1 0xC1900101 – 0x20007» after the installation process stopped at 76%, try to disable your iPhone or other unnecessary peripheral device from your PC.

If the Windows Store displays a message stating that your computer is not working, open the Run dialog (Win + R), type WSReset.exe and press Enter. If this does not resolve the problem, download and run Run the Microsoft Apps Troubleshooter to resolve this issue.

And some advice:

Disconnect unnecessary peripherals

Unplug all the devices which can cause installation problems in Windows 8.1, including printers, external hard drives, USB devices, etc.

Uninstall third-party applications

Remove all applications that might affect the upgrade process. For example, anti-viruses, old programs and programs that you use rarely.

Free up additional space on your hard drive

This is a suggestion, not a requirement, but make sure you have at least 10 GB of free hard disk space.

Windows update

Make sure you have installed all the latest Windows updates. It is possible that the lack of the latest patches from Microsoft, and is the cause of your problem when you upgrade to Windows 8.1.

Tip: if you start the process of downloading the updates in the Windows Store, but I don’t see the download progress, open the Run dialog, type ms-windows-store:installprogress and press Enter.

Know other ways of solving problems? Don’t forget to tell us in the comments. Thank you!

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